Finding Resolution for Cell Service Disruptions

While dead spots have always existed in cell coverage, cell phone users on the Hi-Line have reported an increase in dropped calls and sketchy service in recent weeks. According to Verizon customer service personnel, several external factors can be the cause. For issues that remain unresolved, tech support personnel at the Verizon office in Havre share a helpline and encourage customers to seek a logical resolution.

Although Verizon claims to have "the largest, most reliable network in the country," various external factors can negatively impact a cell phone user's experience, causing complicat...